Do candidates need a crypto, trading or AI background?

Not always. We agree in the brief whether sector experience is required or whether transferable experience is enough.

Do you cover junior and senior roles?

Yes. We run permanent searches from assistant and coordinator roles through to heads of function.

What does the first conversation cover?

The role, who it supports, the decision process and timing. Terms are agreed separately and in writing.

§ 08

Operations & People

The people who run the business side of a technical firm need to understand how it actually works. We run permanent searches for people operations, executive support, finance and operations, compliance and risk, and client and customer support roles at crypto, trading and AI firms.

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Brief review Register as a candidate

What this covers

· People operations and HR
· Executive and personal assistants
· Finance and operations
· Compliance and risk
· Client and customer support

Roles we search for

· Head of People or People Operations Manager
· HR Business Partner
· Executive Assistant or Personal Assistant
· Finance and Operations Manager
· Compliance Officer or Risk Manager
· Client Services or Customer Support Lead

What the brief covers

· Who the role supports or reports to, and the scope of its decisions
· Which processes and systems the hire inherits, and which they are expected to build
· Any regulatory or licensing requirements the role carries
· Whether the role is hands-on, managing, or both
· Working pattern, location and any cover expectations
· Compensation structure, including bonus and equity

What we ask candidates for, according to the role

· People operations and HR: the processes or policies they built or ran, and the size of team they supported
· Executive and personal assistants: the principals they supported and how they handled competing priorities
· Finance and operations: the functions they owned, such as payroll, reporting or vendor management
· Compliance and risk: the regimes they worked under and what they were accountable for
· Client and customer support: the clients or users they served, and how issues were escalated and resolved

Things worth knowing before you start

· Confirm in the brief who the role reports to and where its authority starts and stops
· Confirm any regulatory or certification requirement before candidates are approached
· Agree how candidates will be assessed, and keep the same method for every candidate

Questions we are asked

Do candidates need a crypto, trading or AI background?: Not always. We agree in the brief whether sector experience is required or whether transferable experience is enough.
Do you cover junior and senior roles?: Yes. We run permanent searches from assistant and coordinator roles through to heads of function.
What does the first conversation cover?: The role, who it supports, the decision process and timing. Terms are agreed separately and in writing.

Hiring in Operations & People? Tell us what the role needs and we will say honestly whether we can help.

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Send a written brief for review Register as a candidate